Interview Q&A
How long have you been in business?
25 years.
What is your primary product or service?
24 Hour Emergency Service for Water/Sewage, Mold and Fire Damage Restoration.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
Started out in the carpet/ceiling cleaning work.
How do you differentiate yourself from other businesses in your category and area?
Our knowledge and training.
How many locations do you have and do you have plans to expand?
One location.
Provide detailed directions to your location
Just north of Madison. We are in the DeForest business park right off of Hwy. 51 and County Road V.
What type of payments do you accept?
Checks, Cash, Visa, Mastercard and Debit Cards.
Which areas do you service?
Southern Wisconsin. All depending on the job we will go further north or into northern Illinois.
Who owns your company or runs daily operations?
Owners are Kent and Lynn Rawhouser.
What are your hours of operation?
Office hours are from 8:00 am to 5:00 pm. We have 24 hour emergency call service with A&J technicians answering the phones.